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CLASS PROGRAM - FAQ’s
Rolling Monthly Sessions:
Classes are billed monthly at a rate of $12.25/class & will automatically enroll athletes into the next month’s class (Rolling Sessions).
Drop In:
Athletes who are not able to commit to a weekly class due to scheduling can drop in at a rate of $16.00/class.
We offer a wide variety of classes for athletes of all ages & skill level.
CLICK HERE to view our current class offerings, descriptions, and requirements *if any*.
For more information, please CONTACT US.
ROLLING SESSIONS
OVERVIEW: Rolling class sessions are designed to provide a continuous and hassle-free learning journey. When you enroll your athlete in a class, you’ll experience uninterrupted progression from one month to the next. No need to worry about re-registering or missing out due to availability - our rolling classes automatically extend your enrollment into the next month/session.
DURATION: Rolling Sessions typically run on a monthly basis and roll over month to month until a Drop Request is submitted and approved (see terms).
FEES: Enjoy the convenience of automatic enrollment at a discounted and fixed monthly rate of $12.25/class.
CANCELATION: If you wish to withdraw/cancel, simply submit a Drop Request through the iClassPro customer portal (see terms).
OVERVIEW:
A makeup token is a valuable resource that allows you to attend a class session on an alternative date or time when you’ve missed your regular class (terms apply).
POLICIES & PROCEDURES:
(i) Makeup Tokens may only be applied to a class as long as the athlete is actively enrolled.
(ii) An athlete may receive up to (3) Makeup Tokens per calendar year. These tokens do not carry over or carry any cash value.
(iii) Makeup Tokens expire (30) days from the date of the missed class.
ABSENCES:
In the event of an absence, a Makeup Token will be generated.
HOW TO USE YOUR MAKEUP TOKEN:
SELECT CLASS - Prior to contacting us, please review our current class schedule and select a preferred class. Please make sure you/your athlete qualifies and is eligible to attend the class if there are any age/skill requirements.
SCHEDULE MAKEUP - It is typically easier to speak with a member of our team at the front desk as they will be able to help assist you and answer any questions you have. However, you can also contact us via email at Info@reactcheer.com to schedule your makeup class (please include the first & last name of the athlete, and the date/time/name of your preferred class).
If you are using our online Customer Portal:
- From the dashboard of your account, select the ENROLLMENTS Icon.
- Select TRANSFER ENROLLMENT.
- Select your preferred class from the schedule.
- Select the preferred month/session you want to start.
- Select the date you wish to transfer.
- Include any applicable notes.
- Select YES, PLEASE TRANSFER!
If you are using our mobile app:
- From the dashboard of your account, select the ACCOUNT icon (bottom of screen).
- Select your student.
- Select the ENROLLMENTS icon.
- Select TRANSFER REQUEST.
- Select your preferred class from the schedule.
- Select the preferred month/session you want to start.
- Select the date you wish to transfer.
- Include any applicable notes.
- Select SUBMIT REQUEST.
Please review our Class Program Policies & Procedures.
If you are using our online Customer Portal:
- From the dashboard of your account, select the ENROLLMENTS Icon.
Select DROP ENROLLMENT.
- Select your preferred drop date (we recommend selecting the last date of the month).
- Select a reason from the dropdown menu.
- Include any applicable notes.
- Select YES, PLEASE DROP!
If you are using our mobile app:
- From the dashboard of your account, select the ACCOUNT icon (bottom of screen).
- Select your student.
- Select the ENROLLMENTS icon.
- Select DROP ENROLLMENT.
- Select your preferred drop date (we recommend selecting the last date of the month).
- Select a reason from the dropdown menu.
- Include any applicable notes.
- Select YES, PLEASE DROP!
If you are using our online Customer Portal:
- From the dashboard of your account, select MENU (top left of your screen).
- A drop-down menu should appear, select MORE (bottom).
- Select FAMILY POLICIES.
If you are using our mobile app:
- From the dashboard of your account, select the MORE Icon (bottom right).
- Select, FAMILY POLICIES.
REACT ELITE CHEER
2913 142nd Avenue East, Suite 109, Sumner, Washington 98390, United States
Copyright © 2024 React Elite, Inc. - All Rights Reserved.
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